Pros
- love the culture, feel like they actually care about you as a person - great training - great benefits - interesting team events - good about PTO, sick time, etc - love the integration & streamlinedness of macros - transparency - inventive and unique approaches to the industry
Cons
- system can be a bit buggy - process of moving up or changing roles can be a bit annoying - wish pay was a bit higher for the industry - communication between cost centers could be better ex between CLX & CX when customer issues arise - expectations & flexibility in roles do change with short notice with busy season & that can be frustrating with scheduling but not a huge deal - customers can be difficult to deal with especially regarding claims or due to a lack of understanding on how insurance works & how tech based we are but that’s any company people will be an issue, but the way Lemonade handles it really well doesn’t make it a con I suppose