Don’t settle - Sales Levelset Employee Review

Thank you for taking the time to leave a review about your experience at Levelset. We don’t receive unsatisfactory reviews often, so it is disappointing when someone hasn’t had the best experience working with us. We are always making progress, and we genuinely appreciate the feedback. I do have to disagree with parts of your review respectfully. We pride ourselves in hiring a diverse workforce and care about everyone within our organization. We are transparent from the beginning regarding our environment, and we understand this organization is not for everyone. Levelset is a high growth company, so we have to hit aggressive targets, and it’s challenging. Unfortunately, there are times when we hire people who end up not working out. As the Director of People Operations, I am involved in all organization terminations, and I can assure you a lot of thought goes into these decisions, and they are never easy. Before any member of our sales team is let go, they have the chance to improve their performance, and our sales managers do everything they can to help these team members during this time and reach their sales quota. You stated you were lied to during your interview about salary OTE, but I have to disagree. We are very clear throughout our interview process regarding salary, OTE, and ramp time. Where we understand it takes time to ramp and get accustomed to our customer base, many of our Account Executives have routinely shown the ability to not only meet their quota but to exceed it. I am proud to say our sales team just concluded their most successful quarter to date and they broke all of their existing monthly, daily and quarterly records. Finally, at Levelset, we rely on transparency and open communication to foster our strong culture. Yes, we move incredibly fast here, and things can change quickly. These changes are undoubtedly part of the challenging environment, but we communicate these changes to the team. We discuss our financials at our monthly all-hands company sync, our CEO sends out monthly communication to all employees, and all meetings at Levelset are open. Any employee can sit in on any meeting, including executive meetings and even board meetings. If there is ever any confusion about department goals, targets, company financials, or anything else related to our business, anyone can simply ask the question at any time. We try to create a professional experience at Levelset that is special, and we are genuinely disappointed when people are not happy with their time spent here. We know we aren’t perfect, but we focus on doing the right thing, and we are always growing and learning. We appreciate the feedback, and if there is anything else you would like to share or if you would like to discuss any of your issues further, please do not hesitate to contact me jami@levelset.com