Pros
I worked for the company for three years and though it ended with me getting laid off I can say that I truly loved working for this company. My fellow co-workers were excellent for training as well as just excellent people. The company is very good about allowing a work/life balance as time off is great same for paid holidays.
Cons
When COM is given a deadline to enter data for an account, the sales department that is responsible for sending the data to enter, needs to have a deadline to send that info over of at least one full day before the actual deadline to have the info entered. There were too many times that in the last hour of the final day of a deadline, sales were still trying to gather info from customers which puts a strain on all parties involved. I found this to be unnecessary since they knew weeks and in some cases months ahead of the deadline.