Entry level job with no training and way too many responsibilities - Case Manager Lifeline Connections Employee Review

Passionate employees with a mission to help people.

Lack of work/life balance. Low standards for employee conduct.

My coworkers are great, the work is rewarding.

Upper management is awful. The program director at my location is inept, has no experience with recovery, and lacks emotional regulation. The CEO has lost the company a ton of money and is relying on the lowest paid employees to cover the loss and take some of the blame that she should take all of. There's no response from HR when employees file grievances. Upper management's attitude appears to be them just ignoring employees until they can't and then accepting the loss when employees quit since they can just put the workload strain on the lowest paid employees.