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Los Angeles Metro

Is this your company?

Only do it if you have to. - Bus Operator Los Angeles Metro Employee Review

2.0
Dec 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay and the benefits. Consecutive days off. They train you. That's it. There's nothing else beneficial to this job unless you really like buses. Well, it's highly paying for a part time job.

Cons

Operators are nothing more then a number to the company despite being the backbone to it. Choice of schedule is based on seniority and isn't secure. They can and will change your schedule and hours at will and you will not see a weekend assignment until you have been working for years. No vacation time for the first year of employment and even then you will only get one week, despite working up to 50 hours a week. If you have a family, prepare to not see them for a couple of years. The job is highly underpaid for the amount of stress operators are put under. Customers are rude and often dangerous. Security is a joke and is completely after the fact. I had a customer threaten to batter my head in with a frozen water bottle and the cops came an hour after I triggered my emergency alarm. I have had men sexually harass me whilst driving the bus and despite their being cameras, those men have suffered no repercussions for their actions. Drivers have no real authority to keep people from riding the bus. The company tries to sweep incidents like stabbings under the rug and away from the media to hide their mistakes.

Explore other reviews about Los Angeles Metro

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid time off Good Benefits Good work environment

Cons

Bidding positions and seniority with In the company oppose to specific departments

1.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady and consistent pay, pay tends to go up every few months or year by a dollar depending on the local rates without negotiating. It’s just automatic depending on external factors from the city.

Cons

Terrible leaders. No room to innovate. So many people aren’t qualified, they hire too much “diversity” without real skills. Lots of power trips and unresponsive people. Everything is archaic. You meet some amazing people from different departments that really boost moral and connections but even that was not enough for me. I wasn’t learning anything to grow my skills for landing better roles. It was a waste of time. I can make that pay anywhere else and gain much more experiences and skills to get much more momentum in career opportunities and better pay. My role at Metro was to just be a mule. Too much micromanagement from leaders that have never worked outside of metro. They just advance in their career from building connections and not because of hard skills. You will be dumbfounded to see the people in power. The building is incredibly outdated and dull. Completely uninspiring. The other divisions are modern but the main building at Union station is so dry once you get into the offices. It’s gross. The desks and carpet are disgusting. Managers, DEOs and supervisors are usually hired because they are favorites and not because they are good at the job and tasks. They should hire younger talent with much more skills and capacity to innovate. Those in charge have archaic ways of doing things that slow down progress, have inconsistencies, and are redundant and you waste time with the tasks. I had times when they were against me wanting to use formulas on excel for calculations. They wanted me to count of fingers pretty much for hundreds of cells! What an absolute JOKE! They lack training and they do not support employees. They just bark meaningless orders that contributes no values using archaic resources. So controlling. I am better off being self employed and an independent contractor in the private sector to take control of the tools and software I want to use. At metro they use so much outdated and cheap tools. I just no longer want to be apart of that mess. No other department is worth it. People that stay are okay with being a puppet, people pleasing doormat, or they want to spread negative energy and be controlling as if you are the one to blame for their miserable person lives. I have morals, standards, ambition and self respect. The toxic workplace is not worth the steady paycheck at all. You can be self employed, work part time, invest, and other things and live a much better life. Metro is for people that are okay with losing their soul.

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