Disconnect between management and employees affects morale - Customer Service Representative (CSR) Lubrizol Employee Review

Work life balance and people

Cannot think of any Cons

Company is evolving, which always comes with struggles. But there are great people here, who genuinely care about you. It sucks that Brecksville is closing, but I do appreciate the 2 year notice. We get bonus payouts every year, some years are better than others but that's also business.

Frustrating to have benefits go up in out of pocket and down in LZ contribution, essentially pay cuts for all employees. Company is showcasing all the wins we have as a company, the business we are winning, the brand new locations we're building, while simultaneously saying we have to change benefits because we're self-insured and it's too expensive. Changed in-office policy to 4 days in office, and remote employees have to come in 2 days a week. Workloads continue to rise while we make up another senior director role who will just tell middle management and their teams to do more with less.