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Lumen

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Lumen reviews

Significant turnover at the top - Senior Program Manager Lumen Employee Review

2.0
Feb 15, 2021
Senior program manager
Recommend
CEO approval
Business Outlook

Pros

Great training opportunities, fair benefits package

Cons

For every company they merge with or acquire, the best leadership resources leave, and the folks that remain squabble over opportunities. The lack of direction from senior leadership has caused the stock prices to fall steadily for years, despite record market highs almost everywhere else. In turn, they've recently rebranded to try and right the ship.

avatar
Lumen Response
5y
Thank you for leaving a review. We are excited about our company’s new brand, Lumen. This is much more than just a new brand identity for us. It represents a new purpose – furthering human progress through technology. This new identity reinforces our position as a global technology leader and builds on our rich history of developing and advancing technologies to benefit our customers.

Explore other reviews about Lumen

5.0
Jun 24, 2026
Project coordinator
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

avatar
Lumen Response
1mo
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

Cons

- stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

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