Getting better - Senior Program Manager Lumen Employee Review

4.0
Aug 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of work to do Company is adding engineering staff for the first time in over a decade Office Environment is healthy Time off is encouraged Remote work options Inclusive teams and management Many managers are more than happy to talk about issues and problems, and help find solutions Lots of opportunities to move around as they have lots of different roles

Cons

Uneven work loads for top performers While there are lots of opportunities not all of them are going to advance your career as many are lateral moves. Sometimes demanded timeframes are not feasible, and you have to deliver that message to upper management and give detailed reasons Raises are hard to come by so fight for what you are worth up front, and in that same vein, you can make more as a contractor depending on the role Work life balance is not great if you are in a leadership role or are a top performer

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
1mo
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Benefits are great, medical coverages are great and there are a few plans to choose from that makes sense for you. Prescription coverage has changed a bit over the years and declined a bit but still within reasonable expectations. The additional perks and benefit services are great, lots of savings and reimbursement options. - teams are great and collaboration is necessary, but easy when you work with great people

Cons

- stability is a large concern for most of the population, as with any transformation and AI focused company there is a gap in the value of people vs. the value of time and money. It never used to be this way.

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