Best Work/Life Balance - Program Manager Lumen Employee Review

4.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Lumen is fully remote and the best decision I've ever made.

Cons

It's been challenging to solidify a promotion. Pay is moderate.

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Lumen Response
11mo
Thank you for your review! We're happy to hear that you enjoy Lumen's work culture. We have embraced an agile working model for select roles, enabling colleagues to work from home or in a blended, hybrid model. We also believe in a balanced work life, where our employees can take time for themselves and their loved ones to recharge. We appreciate your transparency as well. Lumen is committed to helping our employees reach their full potential. We hope you feel comfortable reaching out to your manager to discuss your concerns. Thank you again for your review and for everything you do with us!

Explore other reviews about Lumen

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy to learn, manageable schedule, supportive management

Cons

Changes in systems with many malfunctions, confusing workflows, policies set with little guidance (like figure it out yourself)

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Lumen Response
3d
Thank you for leaving an honest review. Because of feedback like yours, we get better every day. Change can definitely be challenging. We believe in helping everyone to reach their full potential so we can all succeed together. We're glad you value our learning systems, agile working model, and management. Thank you again for your feedback. We're happy to have you on the team!
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, great people to work with, boss is great, etc.

Cons

Company is undergoing transformation, so it's a bit chaotic. Have to work with old stuff and new stuff at the same time. Hopefully that will change as we transform further.

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Lumen Response
3d
Thank you for sharing your thoughts. We need feedback like yours to continue to make Lumen a great place to work. Transformation can definitely be challenging. We're committed to growth opportunities so we can all succeed together. We're glad you are taking advantage of compensation, benefits, and our people. Thank you for the work you do with us. We're happy to have you on the team.
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