Toxic Work Environment with no clear vision - Techincial Support Lusha Systems Employee Review

2.0
Nov 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Some decent colleagues who tried to make the best out of a bad situation. Some flexibility in work hours depending on the role.

Cons

Toxic management - small group of bullies who create an incredibly unhealthy atmosphere. No clear direction or vision. The company operates more like a glorified data broker selling peoples phone numbers and personal information which left me questioning the ethics of the whole operation. High turnover. People leave constantly and the turnover rate is through the roof. Fake atmosphere. Forced positivity and people pretending everything is fine while moral is at an all time low.

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Lusha Systems Response
7mo
Thanks for your honest feedback 🙏 Sounds like you had some tough moments; we wish you had a better experience 😔 We're glad you found decent colleagues. The callouts on toxic management, high turnover, and atmosphere are serious, and absolutely not the culture we strive for. We hear your strong concerns regarding ethics and vision clarity and understand that this needs to be clearer. We are actively reviewing management practices and wish you the best ahead.

Explore other reviews about Lusha Systems

5.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Team Culture - Lusha's Boston office is filled with like minded employees all working towards a common goal. This creates a high energy, high paced work environment where employees can grow personally and professionally. Start-up vibe - While Lusha has grown beyond the technical definition of a "start up" , the company still values and listens to internal feedback. Employees are given the freedom to pursue initiatives and projects that they think will impact the business. Work/Life Balance - While productivity demands are high for each employee, Lusha offers flexibility on WFH schedules, reimburses for commuting, and has a pristine office in the heart of back bay. Lusha Product - The product itself competes with industry leaders in the data space and continues to evolve/grow making conversations easier for anyone in a commercial role.

Cons

Growing Pains - Like any SMB, Lusha is not immune to growing pains and does go through changes in company direction / structure.

2.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great Perks - Fun Parties

Cons

- Poor benefits - Consistently shifting priorities

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