Toxic- Job had great potential, but is completely mismanaged. - Implementation Manager Luxury Presence Employee Review

2.0
Mar 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Wfh, unlimited PTO (if you can mange your workload to take it), and some really fantastic coworkers. The work itself is interesting and creative.

Cons

-There is virtually no work life balance. Burnout comes hard and fast. The workload is impossible to manage if you want to be able to also have your own life. Working 12 hours a day average is NOT okay. When this is communicated to your manager they tell you the issue is you and that YOU are not working efficiently enough. Told to work smarter not harder. Meanwhile they remove access to necessary tools required to perform the job efficiently. - Some clients are lovely, but the majority are rude and entitled. Many are given unrealistic expectations in the sales pitch which means the Implementation manager gets the brunt of their anger and dissatisfaction. - A majority of your quarterly performance metrics are based completely on the whims of customers. Can’t get a bonus unless 40% of your clients decide to click a link to review you. Clients cancel their subscriptions constantly because they figure out the produce doesn’t live up to the hype. Yet, if a client decides not to launch, or doesn’t want to review you, you won’t get your full bonus. And you’re already being underpaid as it is. -Upper management is completely out of touch. A few days after firing 40+ employees they sent an “extreme ownership” pledge that every employee was required to sign. Prior to them the CEO forwarded a message from the COO admonishing employees for taking breaks and running errands during “LP time”. -Managers do a lot of micromanaging. - Culture is toxic. Always expected to do more and give everything you’ve got to a company that doesn’t even appreciate you. - Not a lot of benefits besides wfh, and health insurance. Most tech companies -even startups- offer some sort of employee education benefits, gym memberships, mental health , etc. LP does not. The reason always given because they are a startup/budget. (The company still considering itself a startup is also debatable) - Company is a sinking ship. They constantly talk about how much money they raise, but layoff in swaths and remove essential productivity tools due to budget and even top performers aren’t getting raises. Make that make sense.

Explore other reviews about Luxury Presence

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- high agency, lots of room to make an impact - expectations are high but tons of opportunity for growth if you're performing - accessible, down-to-earth management and leadership - incredible, kind, and hard working coworkers - you 100% get out of this company what you put into it, commitment is rewarded

Cons

- very start-up-y still, things change fast and not everything is executed perfectly the first time - similar to the above point, but there are definitely growing pains. the company is successful and scaling rapidly which means we're often figuring things out on the fly as a team

1.0
Jun 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is NOTHING positive about this place!!!

Cons

Do not let the interviews fool you. The executive team can be polished and persuasive, but what they promise bears no resemblance to reality. I was recruited for a senior leadership role and it became the worst experience of my career. They told me the first ninety days would be learning. My charter was changed twice in the first six weeks. Zero consistency, zero direction, just constant pivoting. I got zero constructive feedback my whole time there. The team was too “busy” to onboard me or help me figure out the complex political environment (think high school clique). The Chief Product Officer was never bought into my role — it felt like I was pushed onto him unwillingly. Very negligent hiring practices. Leadership micromanages through daily Loom video updates, which is as ineffective as it sounds. They claim a six week roadmap but it’s really two weeks. They use AI as an excuse to avoid actual planning. When I raised concerns, I was let go in under two months. The severance was an insult. You cannot join as a leader when your team doesn’t want you there and leadership has no vision for your role or keeps changing your charter. Not ready for senior talent in any department. This is a WARNING- don’t join this company!!! You’ll end up unemployed.

6
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