If you care about customer satisfaction and excellence, it's not the place - Anonymous employee Lyris Employee Review

2.0
Jun 14, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The paycheck didn't bounce, there were free snacks, and if you were a go-getter, you could learn a lot about email marketing.

Cons

The product was substandard at best (with the customer churn rate to prove it), and senior management seemed more interested in finding ways to attract new customers and charge said customers more money for an inferior product than they were in improving the product. There was also an autocratic leadership style, and the smartest people were rarely in charge. After the merger of EmailLabs and ClickTracks, many of the smartest and most talented people from these acquired companies left in disgust.

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5.0
May 1, 2025
Recommend
CEO approval
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Pros

Product People Salary Location Benefits

Cons

Got sold and people left

5.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Great place to work and learn

Cons

Management direction sometimes not all there

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