Stuck in the 90's! - Branch Manager M&T Bank Employee Review

1.0
Sep 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy to move up from within the company, put a little effort forward and it is easy to shine and be noticed

Cons

Incredibly inefficient systems and branch processes, many tasks are manual and paper based. Pay scale is not competitive with the market, therefore contributing to above average turnover and all the difficulties which flow from that

Explore other reviews about M&T Bank

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, Community, Development, Learning, Growth Opportunities

Cons

Benefits (insurance and choices); Office requirements

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members were generally supportive, and the role offered exposure to probate and estate administration. It can be a starting point for gaining experience in a specialized area of banking.

Cons

Many of the advertised benefits of the role did not align with the day-to-day reality. Opportunities for growth, training, and process improvement were limited, and the workload often felt driven by volume rather than quality. Communication and expectations could be inconsistent, making it difficult to feel supported or set up for long-term success.

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