Don't Even Bother - Universal Banker M&T Bank Employee Review

2.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Set schedule with holidays and Sundays off, plentiful PTO.

Cons

Everything else. As a universal banker, you are expected to hit or exceed goals even when you have 0 time to actually be at your desk and you are constantly teller coverage. They will overwork you until you inevitably quit and then wonder why there is such a high turnover. There is never enough staff because they do not pay enough to make anyone want to stay. Bonuses are a joke, raises are even more of a joke. They are more willing to pay new hires a better rate than give tenured employees decent raises. On top of this, benefits are mediocre at best. Constant micromanagement. Upper management acts like everyone is just a chess piece in their game. Threats of improvement plans and possible lay offs if you do not agree to higher ups "suggestions." Serious favoritism in the branches, certain people never get in trouble for anything.

Explore other reviews about M&T Bank

5.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment with lots of opportunity

Cons

loud open floor space offices

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The team members were generally supportive, and the role offered exposure to probate and estate administration. It can be a starting point for gaining experience in a specialized area of banking.

Cons

Many of the advertised benefits of the role did not align with the day-to-day reality. Opportunities for growth, training, and process improvement were limited, and the workload often felt driven by volume rather than quality. Communication and expectations could be inconsistent, making it difficult to feel supported or set up for long-term success.

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