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MBK Senior Living

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HORRIBLE! - Anonymous employee MBK Senior Living Employee Review

1.0
Apr 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with amazing residents and their families, many of whom continue to reach out to stay in touch.

Cons

Horrible treatment. Mean spirited, self-serving, corporate climbers. They do NOT care about employees. On top of your enormous dept. workload, they will bury you with ridiculous corporate expectations and committees and “support” staff offer zero support. Sink or swim is their motto. “Team” support is catch phrase they like to throw around but their actions speak louder than words. Workplace hostility has been the climate due to targeting individuals to be bullied, common place amongst staff. Even after reporting this by others they turn their head. New hires quit after one month at best. Four individuals prior to me quit in less than one year, all driven out by current staff. Worse than not caring about staff is their lack of genuine care about residents, except when collecting rent or viewing them as a prospect. Instead of going out of their way to keep things going and fun for residents, they cancel events, outings and activities in order to suit their calendars without considering the impact it has on residents. These services and experiences are what they are paying for but not receiving.

Explore other reviews about MBK Senior Living

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management, support from your team and from higher ups in the company. Extremely rewarding job

Cons

Sometimes the companies expectations of care team members for a shift were ridiculously low for a healthcare environment and led to unsafe environments for residents

1.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

They seem nice and friendly and supportive the first month or two.

Cons

I worked for MBK Senior Living because they present themselves as a caring, mission-driven, human-centered organization. Unfortunately, that image does not match the reality. The focus is overwhelmingly on the bottom line rather than on residents, families, or employees. Operational problems are not addressed, yet sales teams are under constant pressure to move residents in as quickly as possible without those issues being resolved. This creates ongoing challenges and frustration for both staff and families. The company frequently hires individuals who are not properly qualified, leading to repeated complaints from families and inappropriate conflicts that directly impact resident care. Costs are continually increased with no meaningful improvements or additions to services. Employee feedback and ideas are not valued, and leadership does not take the time to understand the realities of day-to-day operations. As a result, burnout is common and employee turnover is high. If you value a supportive work environment, ethical operations, and reasonable compensation, I would not recommend working here. The stress level is high, and the pay does not reflect the demands of the role compared to other senior living communities in the same area.

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