Pros
Residents are ALWAYS a plus at working in a retirement community (nothing to do with MBK). Annual training retreat is awesome (only for ED's and Marketing though). Great to party with the higher ups and home office staff. Executive Directors and Marketing Directors get good training. They put money into the buildings that they buy. Great IT department.
Cons
Way too much emphasis on lead database management and, of course, OCCUPANCY. Low occupancy??? Marketing Director's FAULT is MBK's stance. Slow couple of months in collecting deposits??? You're written up (literally). MBK might get sued because they didn't train their staff on an important topic??? Employee's fault and you'll get written up. You'll always feel like you might get fired. You'll dread the days that one of the "higher ups" comes to your community for "support." They listen to your phone calls and watch every key stroke on your computer. Lots of hoops to jump through, lots of policies, procedures and programs to follow in every department