Overly Complex, Mismanaged Software - Anonymous employee MBMS, Inc. Employee Review

3.0
Mar 11, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Free food and soft drinks in the kitchen -Lots of smart and professional people -Younger staff means there are often company wide events -Management is definitely trying to work on culture

Cons

-Software is extremely complex and not really transferable. Many people that are otherwise very smart feel stupid trying to navigate the byzantine software used by the company. -Company often feels rudderless, shifting between priorities on a whim and never really finishing anything -Job roles and requirements can change unexpectedly based on needs. It's not a large company so even if you don't do support, you might be asked to pick up phones. -No upward mobility. Several people have been there 15+ years and still do roughly the same thing as when they joined. -Despite being salaried, employees are expected to manually track all of their efforts, to the quarter hour, and submit them daily.

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MBMS, Inc. Response
7y
Thanks --- we have been working diligently on our culture and employee engagement. We have seen significant improvements in these areas through our more recent employee surveys. Our software is based on industry standard constructs for developing enterprise-class software solutions, utilizing modern n-tiered web architecture with separated tiers for presentation, application and data layers. Our technologies scale up and out and create a great experience for anyone looking to work with modern web-based technologies that are prevalent in large financial institutions. We publish annual strategy visions and communicate with our employees on a regular basis to update them on goals, general progress and strategy updates. We utilize a spin-off application, from our core application framework, called "Murina" that is used to manage all of our work assignments. Murina creates an easy to use, modern, and familiar application with automation techniques to reduce interactions and automatic notifications for key milestones and hand-offs. In 2018, we performed a company-wide refresh to ensure all job roles were clearly defined and published. Over the past nine years, MBMS has been awarded a "Best Companies to Work for in New York (Small/Medium)" six times by the The New York State Society for Human Resource Management.

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Cons

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