Ok work, needs better management. - Call Center Agent MCI Employee Review

3.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

-Work can be easy - flexible - work from home

Cons

-Low wages -Poor management -Job and Responsibilities are sometimes unclear

Explore other reviews about MCI

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

All benefits but healthcare are great. Healthcare is just high deductible. PTO great

Cons

Healthcare deductibles are extremely high

4.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility with employee personal obligations

Cons

not realistics with sales targets

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