My first wfh job - Customer Service Representative MCI Employee Review

3.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

It’s a wfh job that sends out equipment. Easy to catch on after a while. You choose your own schedule.

Cons

Communication with management is terrible they never respond or answer questions that you ask. You scheduled is up to 45 hours a week but you’re only allowed to work 40 so you have to get approved for the rest of your hours. They take forever to send out your equipment or to replace damage equipment

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5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

All benefits but healthcare are great. Healthcare is just high deductible. PTO great

Cons

Healthcare deductibles are extremely high

4.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility with employee personal obligations

Cons

not realistics with sales targets

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