Terrible Place to Work! - Customer Service Representative MCI Employee Review

1.0
Jul 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home and some of the benefits offered.

Cons

Low pay, zero raises, hour cuts, way too much management, not good enough benefits for a company of its size, little training, no opportunity for advancement, poor training, treatment of employees is not equal within the same role, unskilled management, bad hours, stressful, insufficient record updating, no work life balance, poor communication, do not value employees and so much more.

Explore other reviews about MCI

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

All benefits but healthcare are great. Healthcare is just high deductible. PTO great

Cons

Healthcare deductibles are extremely high

4.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility with employee personal obligations

Cons

not realistics with sales targets

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