Huge turnover - Customer Service/Sales MSC Cruises Employee Review

3.0
Mar 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Get a discount on cruises insurance plan 401k after 1 year

Cons

Forget about your talent your just a number they hire people that don't care about the travel industry just a paycheck favorites run high in this company plus they don't pay considering all the stress computers go down supervisor are stressed they leave also because they don't get paid well.then when you speak up or defend yourself your out.they want to hire robots

Explore other reviews about MSC Cruises

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission OT optional (but neccessary to maximize comm)

Cons

No cons it’s what you make it

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

You live on a floating city. Face paced, stressful environment with a great team you get through it all. No day is ever the same.

Cons

Relationships/friendships are also contracted. You just a number and are very easily replaced.

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