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MSC Industrial Direct

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Not what it once was..... - Anonymous employee MSC Industrial Direct Employee Review

1.0
Dec 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My co workers, the office surroundings, the benefit's were good.

Cons

No advancement after years of committed dedication to my position, I volunteered my own time for outside functions, was loyal and hardworking and hoped that I would never have to leave MSC, but the low pay, long hours and no advancement forced me to leave.. It always seemed as though there was the same people being promoted and the real associates who worked so hard were never even considered for advancement. My manager was inexperienced and never at her desk, countless days she left early or just never came in, and this went on with knowone saying a word. So many other departments complained of work not done and errors in her work, still she is there. I went to the HR dept and nothing was done, she actually promised me higher pay, and a promotion every year and I never received either. I applied for many positions and was told I wasn't qualified, when clearly I was. There are so many people there who thrive off the real workers and Erik does nothing! I had a person in my dept who had a business that they ran all day long I complained to my manager, she did nothing and I went to HR and they did nothing! I worked for Sid and this wouldn't be happening if he was still here, he promoted hard working associates, not just friends!!

Explore other reviews about MSC Industrial Direct

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusion, flexibility, opportunity for advancement, variety of positions, benefits, locations, pay

Cons

Too little public presence, disconnect between corporate, sales/customer care, and warehouses.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary is good, office is nice

Cons

MSC has a new CEO and several external executive leaders who have joined the organization with a clear vision to transform the business. The people are genuinely good and committed, but many of the company’s systems, distribution processes, and technology are significantly outdated. The company recognizes the need for transformation, which is why it has brought in experienced external leadership. However, there appears to be a gap between the transformation vision and the level of investment required to execute it. Large-scale initiatives often face resource and funding constraints, making it difficult to move at the pace needed

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