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MSC Industrial Direct

Engaged Employer

MSC Industrial Direct reviews

3.3

52% would recommend to a friend

(999 total reviews)
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Erik Gershwind

62% approve of CEO

42% positive business outlook

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

999 reviews
3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary is good, office is nice

Cons

MSC has a new CEO and several external executive leaders who have joined the organization with a clear vision to transform the business. The people are genuinely good and committed, but many of the company’s systems, distribution processes, and technology are significantly outdated. The company recognizes the need for transformation, which is why it has brought in experienced external leadership. However, there appears to be a gap between the transformation vision and the level of investment required to execute it. Large-scale initiatives often face resource and funding constraints, making it difficult to move at the pace needed

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusion, flexibility, opportunity for advancement, variety of positions, benefits, locations, pay

Cons

Too little public presence, disconnect between corporate, sales/customer care, and warehouses.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Being the last to the table offering VMI solutions to customers in Western Canada would be like Valen offering the same in Eastern Canada. Good luck to anyone with that. BERWARE!

Cons

The manager is more concerned with reporting, having countless meetings and micro-management than you actually getting in front of customers, yet demands results, it seems. Managers sit in their home offices babysitting their kids all day long making their subordinates miserable. Boatloads of onboarding and training to make your head spin.

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MSC Industrial Direct Response
1w
Thank you for sharing your feedback. We appreciate you taking the time to provide your perspective and recognize the challenges you experienced related to management and team dynamics. Feedback like yours helps us better understand where we can improve and continue enhancing the experience for our associates.
Viewing 1 - 3 of 999 Reviews

Glassdoor has 1,043 MSC Industrial Direct reviews submitted anonymously by MSC Industrial Direct employees. Read employee reviews and ratings on Glassdoor to decide if MSC Industrial Direct is right for you.