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MSC Industrial Direct

Engaged Employer

Nightmare in Melville - Anonymous employee MSC Industrial Direct Employee Review

1.0
Apr 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee. CoWorkers try to help each other despite senior management.

Cons

The new trend is hire consultants particularly in Melville. I understand wanting to build out the new Davidson facility but at what cost? We are understaffed and when we do get assistance it's a consultant that may have good intentions but is out the door the minute a full time job is available or something doesn't go their way. They are not committed to the culture. They are just place fillers we keep having to train but never really get up to speed. The ownership just isn't there. The company is growing head count due to acquisitions but IT senior management has their heads buried in the sand. How can we provide adequate support if they refuse to grow the staff. It's a joke. More and more work and projects with no new hires in IT. Everyone is burnt out from the long hours and having to juggle tasks. Managers spend more time on planes than with their families.

Explore other reviews about MSC Industrial Direct

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusion, flexibility, opportunity for advancement, variety of positions, benefits, locations, pay

Cons

Too little public presence, disconnect between corporate, sales/customer care, and warehouses.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary is good, office is nice

Cons

MSC has a new CEO and several external executive leaders who have joined the organization with a clear vision to transform the business. The people are genuinely good and committed, but many of the company’s systems, distribution processes, and technology are significantly outdated. The company recognizes the need for transformation, which is why it has brought in experienced external leadership. However, there appears to be a gap between the transformation vision and the level of investment required to execute it. Large-scale initiatives often face resource and funding constraints, making it difficult to move at the pace needed

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