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MSC Industrial Direct

Engaged Employer

Run.... Run as fast as you can away.. - Sales MSC Industrial Direct Employee Review

1.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Ummmmm Nothing. Maybe a little freedom as far as working from home. Can't say anything else other then the satisfaction of tour last day of work.

Cons

They will screw you every chance they get. From commission to fill rates, you name it. They tell you to tell customers it's a day to two days for delivery of product....In reality mostly a week at least. Promise everything, deliver nothing.

Explore other reviews about MSC Industrial Direct

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusion, flexibility, opportunity for advancement, variety of positions, benefits, locations, pay

Cons

Too little public presence, disconnect between corporate, sales/customer care, and warehouses.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary is good, office is nice

Cons

MSC has a new CEO and several external executive leaders who have joined the organization with a clear vision to transform the business. The people are genuinely good and committed, but many of the company’s systems, distribution processes, and technology are significantly outdated. The company recognizes the need for transformation, which is why it has brought in experienced external leadership. However, there appears to be a gap between the transformation vision and the level of investment required to execute it. Large-scale initiatives often face resource and funding constraints, making it difficult to move at the pace needed

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