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MSC Industrial Direct

Engaged Employer

Do Not Apply at MSC Industrial Direct unless you like torture-for the lifers at MSC-stop your complaining and leave! - Outside Sales Representative MSC Industrial Direct Employee Review

1.0
Jan 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Fair training and a good company to put on a resume while you are looking for a better job trying to leave MSC.

Cons

Horrible upper management that lacks leadership; always running to HR and corporate for fear they will get fired! For those people that won SID awards, this doesn't mean you can lead even though you might be good salespeople. This is a horrible place to work at. I hate it and I am looking for a new job.

Explore other reviews about MSC Industrial Direct

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusion, flexibility, opportunity for advancement, variety of positions, benefits, locations, pay

Cons

Too little public presence, disconnect between corporate, sales/customer care, and warehouses.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary is good, office is nice

Cons

MSC has a new CEO and several external executive leaders who have joined the organization with a clear vision to transform the business. The people are genuinely good and committed, but many of the company’s systems, distribution processes, and technology are significantly outdated. The company recognizes the need for transformation, which is why it has brought in experienced external leadership. However, there appears to be a gap between the transformation vision and the level of investment required to execute it. Large-scale initiatives often face resource and funding constraints, making it difficult to move at the pace needed

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