Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits to include health and 401K" ((in 85 reviews)); "Great culture and place to work" ((in 77 reviews)); "Good pay if you just want money" ((in 55 reviews)); "great people and products." ((in 52 reviews)); "Good work life balance" ((in 31 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 32 reviews)); "Direct manager determines your company advancement" ((in 26 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 20 reviews)); "20% of their salary at risk" ((in 16 reviews)); "can be stressful at times, poor training" ((in 15 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

Not worth it! Turn around and run! - OUTSIDE SALES MSC Industrial Direct Employee Review

1.0

Oct 4, 2015

Outside sales

Recommend

CEO approval

Business Outlook

Pros

They are pretty good with the dog and pony show with big flashy lights. You will be promised the world!

Cons

Never believe a single word. This company is undergoing a change so they can compete with the big dogs. But this company will lie and stab till you bleed and you run. HRBPs are a joke. They put inexperienced people in those rolls, strap a title and now they are the people we go to. Get rid of the HRBPs starting from the top. They are causing more harm than good. Many great talents have left due to a corrupt HR dept. Sales is run by HR with pulling the puppet strings of Sales Management. Commission structure is horrible. Goals are unrealistic. Was a top sales guy in previous company. Been at MSC for couple of years spending more time pushing paper than selling.

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5.0

Jul 14, 2026

Warehouse supervisor

Recommend

CEO approval

Business Outlook

Pros

Inclusion, flexibility, opportunity for advancement, variety of positions, benefits, locations, pay

Cons

Too little public presence, disconnect between corporate, sales/customer care, and warehouses.

3.0

Jul 16, 2026

Sr. director

Recommend

CEO approval

Business Outlook

Pros

Salary is good, office is nice

Cons

MSC has a new CEO and several external executive leaders who have joined the organization with a clear vision to transform the business. The people are genuinely good and committed, but many of the company’s systems, distribution processes, and technology are significantly outdated. The company recognizes the need for transformation, which is why it has brought in experienced external leadership. However, there appears to be a gap between the transformation vision and the level of investment required to execute it. Large-scale initiatives often face resource and funding constraints, making it difficult to move at the pace needed

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Jobs at MSC Industrial Direct

Key Accounts Executive

Key Accounts Executive

Key Accounts Executive

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MSC Industrial Direct

Not worth it! Turn around and run! - OUTSIDE SALES MSC Industrial Direct Employee Review

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