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MSC Industrial Direct

Engaged Employer

Loss of integrity - Business Analyst MSC Industrial Direct Employee Review

1.0
Oct 27, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a paycheck. Not a job anyone feels eager to go to anymore. Just get through each day, and brace yourself for the next one.

Cons

Despite our issues, MSC used to be a company you could depend on for job security as long as you did your job. That is no longer true. Hard work and years of service are no longer valued. We are now a company that is outsourcing and eliminating jobs, Gone are the times of tightening our belts and getting through hard times together. Now we single out good people who have been with MSC for over 10/15 years and just let them go even though they have not done anything wrong. We each come to work in fear that our job will be the next to be outsourced or eliminated. It's a very sad place to work. They planned poorly and spent too much on expansions and acquisitions. Instead of cutting at the "top" where the decisions were made, they are cutting the hard working associates with families to support. I can no longer in good conscience recommend MSC as a place of employment.

Explore other reviews about MSC Industrial Direct

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusion, flexibility, opportunity for advancement, variety of positions, benefits, locations, pay

Cons

Too little public presence, disconnect between corporate, sales/customer care, and warehouses.

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary is good, office is nice

Cons

MSC has a new CEO and several external executive leaders who have joined the organization with a clear vision to transform the business. The people are genuinely good and committed, but many of the company’s systems, distribution processes, and technology are significantly outdated. The company recognizes the need for transformation, which is why it has brought in experienced external leadership. However, there appears to be a gap between the transformation vision and the level of investment required to execute it. Large-scale initiatives often face resource and funding constraints, making it difficult to move at the pace needed

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