Started out excellant, Ended up being a micro managed nightmare after MVP took over perferred care - Internal Help Desk MVP Health Care Employee Review

2.0
Feb 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits, vacation, decent pay

Cons

All e-mail to co-workers and customers must have the managers cc in and not justyour immedaite supervisor but there manager also. You will then have to spend numerous hours of the day answering their questions on why you did what you did. You are constanlty under the treat of being written up ,even for mis-spelling words. The managers do not want any feedback on pocess improvement, In there mindset it is do what we say or else. They infrom each employee to check everyother employees work and report if a co-worker makes a mistake. Even if you happen to have the best if you have the best customer responces times without errors. They go through support personel like changing underware. It is not because of the talent being fired ,but they can only take so much before they leave.They do not empower the it employess thr enslave. If you are in IT and you despertly need employment and you don;'t mind having your every mmove monitored it's a great place to work just don;t expect any thanks.

Explore other reviews about MVP Health Care

5.0
Dec 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture, good people, solid mission.

Cons

Reaching for growth, realizes gaps but hasn’t closed them yet.

2.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are very friendly and care about the mission to support and serve communities. Additionally the benefits are fantastic and a major contributor to retention.

Cons

RTO has certainly impacted company moral in addition to the multiple rounds of layoffs that have left the survivors with guilt and more hats to stack. Employees are stretched thin with no authority, but bear all the responsibility and risk. What worries me most is the lack of direction from leadership. There are major flaws in the business strategy, one glaring issue that stands out, there are no stable processes. I have repeatedly seen processes shake up every six months, teams be laid off, and then new inside perspective brought in. Without this focus, staff has lost vision in the work and change fatigue sets in.

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