Take The Negative Reviews With A Grain Of Salt - Creative Team Madwire Employee Review

5.0
Jun 26, 2020
Recommend
CEO approval
Business Outlook

Pros

This company is one of the best I've ever worked for. I have been here for quite a while, and I have plenty of other experience to compare this company to and to anyone reading this review. Take the recent negative reviews with a grain of salt. Some of the people who were let go over these hard economic times were some of the most toxic people I have ever met and frankly should have been removed sooner and I am of the opinion that it was a massive favor to them that they were here as long as they were. All you have to do is read the clearly unreasonable scorching reviews to see which reviews you can disregard, as I can personally attest that they are *massively* over exaggerated. Is this company perfect no, no company is. Not only is Madwire not perfect, its a growing company in the fast paced, ever evolving industry of digital marketing. To anyone who complains that the company changes too quick: Get used to it. In order to stay competitive Madwire, just like any other company needs to stay flexible and change strategies based on ever evolving technologies and circumstances, if you thought things were going to stay consistent in this industry, well, your own naivety is not the responsibility of Madwire. Additionally any relatively young company is going to go through growing pains, its something you can expect anywhere. Finally, there isn't a for-profit company in the world that will always put its employees before the well being of the company because if they did that, well guess what, the company no longer exists. So to many of the people leaving negative reviews: if you thought you were too valuable to be let go, or if you actually thought that your importance as an individual would come out on top of the well being of the company, again, your naivety is not the responsibility of Madwire. In my opinion, at the end of the day you should always believe you are dispensable (regardless of what any company tells you) as a motivation to keep bettering yourself. Ive learned the hard way across the board that at the end of the day, in general, the companies top priority is always the company. That being said, Madwire shows consideration and concern for its employees more than most and does better job valuing its employees than any other company I have worked for.

Cons

There are a few points in the pros that will align this this. The cons of this company are the cons that almost any other growing company in a ever changing market will experience. Things can be tough sometimes. The workload can be immense at times, and long hours will sometimes need to be worked to meet goals. Working here is no cakewalk, but if you are the kind of person that wants a 'cakewalk' kind of job, you aren't the type of person that should apply here. Entitled individuals do not survive here as you can see from some of the raging todos. The benefits also aren't amazing, but again, that is to be expected from a medium size business like this. The pay across the board is a bit on the low side, but i believe it to be fair and inline with a lot of companies and considering the times. Additionally despite lower end starting pay, you ramp up pretty fast compared to most companies (at least in a normal economic environment)

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Madwire Response
6y
Thank you very much for this feedback and sharing your perspective based on past work experiences, etc. Very powerful and appreciated advice. Means a lot. Thank you for all your hard work over the 5+ years being with us. People like you make us a championship team.

Explore other reviews about Madwire

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Cutting-Edge Tech: The company is genuinely dedicated to staying on the frontier of technology, ensuring you are always working with the best tools and forward-thinking tech. Amazing Work Culture: The environment is incredibly supportive and collaborative—it's a place where you actually enjoy showing up every day. Uncapped Commission: The earning potential is exactly what salespeople look for. Hard work is directly rewarded with an uncapped commission structure. Fulfilling Work: The projects and day-to-day tasks helping small businesses grow feel meaningful, making it easy to stay motivated and proud of what you do.

Cons

Commission Ramp-Up Time: It takes a little bit of time for commissions to start building up initially, so you need to be prepared for a ramp-up period when you first start. Account Distribution Pace: Although Management tries its best to accommodate your needs, you can't control the pace at which you receive new accounts, which means your pipeline can sometimes feel out of your hands.

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Madwire Response
1mo
Thank you for taking the time to share your experience and thoughtful feedback. We're thrilled to hear that you've enjoyed our culture, technology, earning potential, and, most importantly, the opportunity to help small businesses grow. Our mission has always been to make a difference for small businesses, and it's rewarding to know that purpose comes through in the work we do every day. We also appreciate your candid feedback regarding commission ramp-up and account distribution. As we continue to grow, we're always looking for ways to improve onboarding, training, and overall opportunities for our team. Thank you for your advice and for recognizing the importance of communication, collaboration, and development. We're committed to investing in our people and building a place where talented individuals can learn, grow, and succeed together.
1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

1. If you want to escape retail or foodservice, Madwire provides you an opportunity to work a traditional Monday-Friday 7-4 work schedule. They'll hire anyone who will gladly exchange retail hours for low compensation expectations. 2. It's a fun workplace until ... it isn't. 3. Congratulations on adopting AI into the organization as it helps cover / disguise the lack of marketing talent in the organization.

Cons

1. If a "quiet, non-spoken" RIF doesn't get you, a termination will. My guess is a MINIMUM of 85% of all former Madwire employees were terminated "with cause." 2. Madwire SaaS is a hodge-podge of other products and services packaged under the Marketing360 brand, nothing unique or earth shattering. 3. JB does a great job of marketing Madwire, unfortunately, this doesn't translate downstream. Marketing Executive turnover is non-stop revolving door so more than half our clients are being led by new hires in some stage of onboarding and/or training. 4. There was a recent increase in base from $35k to $60k. Much needed, however, an equal reduction in earned commissions mean there was no real effective pay increase. Shuffled comp is all it is. 5. MCs and MEs spend 10-20% of their time recovering unpaid invoices. In large part to unmet expectations, lack of results, broken promises. 6. Tough to sell a product you don't believe in, have experienced consistent failure client after client. 7. Client retention is horrific. 8.

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