Pros
Most of the lower-ranking employees are very friendly and welcoming.
Cons
Owners and Management are extremely racist, vindictive, overly secretive, unprofessional, misleading, and displayed poor communication, as well as unethical/illegal business practices; I worked for this company for almost two years and saw a turnover of more than 25 employees; Management post misleading information on employment websites that they do not deliver on, a complete bait and switch; Management barely trains new employees, so they are setup for failure from the beginning; Management watches the cameras as if they are watching a soap opera and spread rumors to employees to turn them against one another and/or phish for information; Management has denied employment to potential candidates and terminated employees for various racial, weight, appearance, and cultural reasons, yet they claim to be an Equal Opportunity Employer; Management/Owners constantly interrogate and attempt to intimidate employees; Employees are constantly told to lie to customers, which the customers see right through and become irate; Massage Heights' goal is to lock members into an auto-drafting and auto-renewing contract and make it almost impossible to get out of; The company is completely money-driven; They pay very poor wages and do not care about if their employees get any sort of restroom or lunch breaks, nor the state or condition of their health; The work environment at any location that I've worked at was completely hostile and every employee seemed miserable and were worried about how they would make ends meet, financially; They terminate employees and dispute ALL unemployment claims; I've seen management unlawfully withhold funds from employees' paychecks and dispute employee hours..this is just SOME of the unethical/unlawful business practices that I've witnessed and experienced. I had to block the owners/management from contacting me. They will harass you if they feel threatened or try to intimidate you with legal action for speaking out against them. They even tried to contact me through previous colleagues which I had a close relationship with. My advice is to stay away from this company!!