PLEASE DO NOT WORK HERE!!!!! - Anonymous employee Massage Heights Employee Review

1.0
Nov 10, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not. One. Thing. I want to say that this job was a total waste of time, but I am actually glad I experienced it. I was lucky and always worked for companies that respected and cared for their employees. I was always naive regarding companies that treat their staff like absolute garbage. Not anymore. This place really opened my eyes to the realization of horrible companies out there and I now know what to look for.

Cons

Where do I start? The salary listed on the job ad is not what is offered upon hire. It is stated that the location is very successful and you will receive the salary desired once you hit a certain goal which is so easy to do because the location is doing great. NOPE! You then find out that the location has been declining for years and that you will never make your goal because the place has been a revolving door for years with the worst reputation I have ever seen in a customer service industry. You desperately need a massage due to all of the stress but there is nothing you would rather do than to step foot in that place when you do not absolutely have to so you cannot even get that done for yourself. You are expected to then answer calls and respond to guest complaint emails immediately even when you are home or off. And trust me! The guest complaints flood in daily.

avatar
Massage Heights Response
8y
I am so sorry to hear about your experience. If you would like to share any additional information with me that would help us facilitate a better environment for our team members, please contact me at aodonnell@massageheightsfranchising.com.

Explore other reviews about Massage Heights

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great culture with a hands on approach from ownership.

Cons

Pay caps inhibit growth at a local level.

2.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively easy, clean, decent coworkers

Cons

Manager is disrespectful, no lunches, late pay, you basically need to be grateful for anything given to you and if you aren’t “ perfect “ in a week get prepared to get judged.

See reviews by: Helpful|Rating|Date|All