5.0
Jun 5, 2022
Current employee, more than 1 year
New York, NY
Recommend
CEO approval
Business Outlook
Pros
-quick to respond to employee feedback -managers really care about employee wellbeing -Even though each department may have different culture, I feel each it striving to do right by their team members
Cons
-product improvement lags behind care team support improvement for member experience. It feels like the company relies a lot on the Care Team to bridge product gaps all the time, not just care navigation/coordination.