Maven Clinic reviews

3.2

56% would recommend to a friend

(236 total reviews)
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Kate Ryder

55% approve of CEO

60% positive business outlook

Maven Clinic has an employee rating of 3.2 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Maven Clinic employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

236 reviews
2.0
Jul 24, 2023

Bait and switch

Recommend
CEO approval
Business Outlook

Pros

I identify with the mission

Cons

I know of 2 people who have already left because of the new return to office policy, and there is at least one other person looking to leave. We were hired with the promise that we could choose our own schedule and how often we wanted to come in, and now leadership is FORCING everyone to come in several times a week. The office is already loud and booking a room or phonebooth is a nightmare, so I can't imagine what it will be like when everyone is there. Leadership keeps saying they're listening to us and this is for our own good, but really they're just treating us like children. One of the reasons I took this job was because of the hybrid work policy and I feel very cheated and lied to.

1.0
May 31, 2022
Recommend
CEO approval
Business Outlook

Pros

- Coworkers relatively polite and courteous - Company willing to adopt new technology - Budget for good pay

Cons

tl;dr My experience was: - Complete disorganization that caused me to uproot my life for the company's convenience, without proper compensation - Punishing our team for failing to meet astronomically unreasonable expectations - Higher-ups gossiping about their direct reports in front of other teams - Shifting, unclear targets - 16+ hour work days - Little to no team cohesion and a culture of punishment instead of productive accountability - Isolation of team members so we can't corroborate each other's experiences - Poor planning leading to fighting fires instead of thinking strategically - Lots of back-room deals and cliques, and if you're not one of the "mean girls," you're not going to have a fun time --- I only stayed at this job for four months. When I was first hired, the company said I needed to move to a new jurisdiction to comply with their hiring laws. Fine, so I relocated from Colorado to Chicago. During my first meeting at the company, I met other people who were living and working in Colorado. Turns out that I never had to uproot my life; the company "made a mistake." I made two cross-country moves in the span of six weeks. They paid relocation costs of $6k after taxes. That didn't even cover the cost of the fee to terminate my lease, much less the cost of hotels + furniture + gas to drive for several days. --- During the interview, I asked about the volume of work we'd anticipate: 40 proposals per year, with the potential to go up to 75-100. Wrong. In the first four months, our team completed ~50 proposals. That's a 50 percent increase over the MAX ESTIMATED VOLUME. This was divided between two of us: a proposal writer and me, the department manager. To be clear: I'm describing the workload of a 4-6 person team at a mature organization. Leadership invested in new technology for our team, which helped, but we also had to implement it while working at a breakneck pace. We implemented the software in 2.5 weeks when it usually takes 6 weeks. "Concerns about quality" surfaced because of the workload, and we weren't given any additional training because the training did not exist. There was constant tension between trying to get work done and trying to build the foundation for responsible RFP submission. We were building the ship while sailing it, which doesn't work for sophisticated responses. Eventually, all writing tasks were taken away from our team in favor of giving the tasks to product marketers who have never written an RFP response. The product marketing team asked me to provide them with a *one-pager* to help them learn how to do my job. I put in my notice the next day. I'm baffled at how this company ends up with so many "best places to work" accolades. I burned out in four months. I quit without another job lined up. I'm literally going to work retail instead of doing this job.

1.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Smoke and mirrors. I was sold something that wasn’t reality. I left a stable and positive culture for this mess. The culture is the worst I’ve ever seen. Infighting with executives spills over everywhere. Zero cohesive leadership. No equitable practices to set you up for success, and it’s clear that it’s from the top down. I would never work for anyone in the leadership team and nor would I recommend any of them to anyone who is considering leaving a job for this mission. Horrific execution and leadership.

Cons

The culture is bad. No one is happy. It is clear that unrealistic expectations, siloed demands to serve individual agendas which line unworthy or “favorite” people up for promotion is how Maven works. Toxic managers literally backstab other leaders to their teams openly. HR is in place to execute firing. I have never seen a turnover rate where people who do the work are disposable for errors that start with strategies developed by incompetent executives at the top.

Viewing 1 - 3 of 236 Reviews

Glassdoor has 267 Maven Clinic reviews submitted anonymously by Maven Clinic employees. Read employee reviews and ratings on Glassdoor to decide if Maven Clinic is right for you.