Pros
The customer service is ok
Cons
You are brought in with big sells of the benefits, obvious fertility and maternity perks, and culture of work life balance in a slow but growing company. You are met with lies and egos in every corner. The CFO regularly talks about how well things are going and they are truthfully going ok on the sales side, but I am there and it's fake. The new CCO has no idea what she is doing and to make it worse the entire client success team is failing to deliver because they also don't understand the business and we get sidebar pulled in to keep things afloat and not lose more customers. It's a nightmare for any rep and no one hits numbers. It is not only sales. The entire leadership team turned over but the 2 worst ones in tech and HR. The few really good people are leaving at every level too. Even the best and most important person on the product and sales teams left and you can feel the bleeding. The same in marketing. Same in legal. Same in operations. Same in recruiting even. My whole team is miserable and planning to leave and even make bets on who will leave first on other teams too. All the other negative reviews are 1000% accurate #quietquitting #progyny #carrot #kindbody