Sounds Good, But its a setup for failure - Customer Service Representative (CSR) Maximus Employee Review

1.0
Sep 6, 2024
Recommend
CEO approval
Business Outlook

Pros

They have terrific benefits, including discount perks and dailypay options, as well as bonus incentives, paid training and an easy application process.

Cons

They mass hire staff without fully examining the individuals thoroughly. Then they run them too quickly through the training process, aka elimination rounds, hoping they have enough staff completing to fill the positions. They only allow 2 15-minute breaks and a 30-min lunch unless you request an accommodation for more time due to an established disability. Considering it takes at least 7 to 10 minutes to get out of the building and back due to only 1 entry/exit, security and having to keep personal effects in a locker, there is no time to journey across the vast parking lot to your vehicle nor even walk the 6 extra mins it takes to go to and return from the only designated smoking area that is provided.

Explore other reviews about Maximus

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

This company allows me to be who I am and gives me the freedom to learn the way I wanna learn

Cons

Just basically that it’s corporate and there’s a chain of title

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

People work with , interesting work

Cons

Dependency on contracts for continued employment

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