Busy but to be expected - Customer Service Representative (CSR) MedVet Employee Review

4.0
Mar 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, benefits, always something different

Cons

High stress environment, understaffed, some unprofessional/rude staff

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MedVet Response
5y
Thank you for your feedback, emergency and specialty medicine can be demanding and our teams handle a lot. Please connect with your manager or HR Partner if you have questions about what resources are available to help navigate those days that might feel overwhelming. As we continue to grow and add to the team, we are working towards better on-boarding opportunities and looking for individuals that carry our core values of team work, leadership and compassion so we can continue to build a positive culture and environment.

Explore other reviews about MedVet

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is super friendly. After a long work shift, I feel appreciated and that I have helped out in a way that makes everything smoother for the next shift.

Cons

After many days working at MedVet, I can't find any cons in the work environment or in my interactions with my coworkers.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very generous employee discount for employee pets Ability to bring my pet to work with me, extra helpful on days when my dog has physical therapy appointments scheduled Good team work, everyone seems to answer questions or is willing to explain things Management checks in to see if I feel supportive or if there's anything I need

Cons

I've been at my position for a month now and really don't have any negatives at the moment.

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