I love my job! - Customer Service Representative (CSR) MedVet Employee Review

5.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

•Being around pets and their pet families •Working for a company that cares about animals •Being there for families when they are facing difficult circumstances with their pets

Cons

•LOVE my work but is toughest job I have ever done because of toll physically, mentally, and emotionally. •It’s a harsh reality for all involved…we cannot save every pet. •I can’t take away the pain for the families when their pet passes away.

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MedVet Response
3y
Thank you for taking the time to share your feedback. We understand the challenging demands in the veterinary industry and are committed to developing and maintaining a culture of wellbeing in our hospital. With initiatives like complimentary subscriptions to mental wellbeing apps, our Employee Assistance Program, and the creation of a well-being room, we hope to continue to support and promote healthy ways of dealing with stress so everyone can be the best version of themselves when they are doing what they love.

Explore other reviews about MedVet

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is super friendly. After a long work shift, I feel appreciated and that I have helped out in a way that makes everything smoother for the next shift.

Cons

After many days working at MedVet, I can't find any cons in the work environment or in my interactions with my coworkers.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very generous employee discount for employee pets Ability to bring my pet to work with me, extra helpful on days when my dog has physical therapy appointments scheduled Good team work, everyone seems to answer questions or is willing to explain things Management checks in to see if I feel supportive or if there's anything I need

Cons

I've been at my position for a month now and really don't have any negatives at the moment.

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