Dishonest Leadership - Customer Service Representative (CSR) MedVet Employee Review

1.0
Nov 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive pay Friendly at first

Cons

Support roles are not valued at all Low racial or ethic diversity in leadership by choice Leadership cannot be trusted to really make decisions that benefit anyone outside of doctors and VPs CEO is deceptive

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MedVet Response
2y
We appreciate you taking the time to share your feedback. MedVet is an independently owned organization that continues to focus on the mental, emotional, and physical wellbeing of all our caregivers. MedVet operates on respect and integrity. We strive to always cultivate an inclusive and welcoming work atmosphere and we are sorry to hear that you feel your experience did not reflect that. MedVet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and team members. As you mentioned, Leadership is one of our three core values. Our leadership teams promote an inclusive and collaborative environment, all while being approachable for any concerns from team members. We encourage any concerned employee to reach out to their HR Partner, Clinical Manager or Hospital Director for further discussion.

Explore other reviews about MedVet

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Thorough training process, my manager was very flexible with my schedule, and staff is great!

Cons

The training during my time on the floor could have been more organized.

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very generous employee discount for employee pets Ability to bring my pet to work with me, extra helpful on days when my dog has physical therapy appointments scheduled Good team work, everyone seems to answer questions or is willing to explain things Management checks in to see if I feel supportive or if there's anything I need

Cons

I've been at my position for a month now and really don't have any negatives at the moment.

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