Learn a lot - Customer Service Representative (CSR) MedVet Employee Review

3.0
Mar 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Learning a wide variety of patient care with all the specialty departments, most employees are pleasant to work with, new renovations, pay is moderate/ok (pending your experience)

Cons

No sick leave and doctors notes will not excuse any illness, is not as clean as it should be, a lot of turn over, growth can be very minimal. Employees come to work sick because illnesses are not excused (even with doctors notes),

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MedVet Response
1y
Thank you for providing your feedback. We provide generous Paid Time Off (PTO) to eligible caregivers. Time away from work helps caregivers to rest and recharge – so that they can be their best at work as well as outside of work. PTO can be used for vacation, holidays and sick leave. We also support team members to chronic illness or injury by discussing options for protected leave of absence as well as offering short-term and MedVet paid long-term disability to eligible caregivers. Our patients and clients count on us every day, every shift, to deliver an exceptional experience. With Teamwork as one of our core values, we count on each other. We feel that timeliness and attendance is an important part of our caregiver’s job. We encourage you to connect with your local HR Partner, Clinical Manager and Hospital Director so that we can partner with you to address your concerns. Thank you for sharing your voice.

Explore other reviews about MedVet

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

Cons

I have no cons, the staff are very welcoming and if you want to learn they want to teach.

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MedVet Response
1w
Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is super friendly, helpful, and welcoming. Ability to give the best care to all animals walking through the doors. Feeling like I am making a difference in Veterinary Medicine. Never a dull moment.

Cons

Can be overwhelming If you do not like fast paced environments, it may not be the best job for you.

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