Does MedWatch pay their employees well?

According to anonymously submitted Glassdoor reviews, MedWatch employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at MedWatch. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at MedWatch?

61% of MedWatch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MedWatch 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MedWatch?

Concierge (5) , Customer Service Representative (CSR) (4) , Supervisor (4) , Account Manager (2) , Customer Service Representative (2)

What are the pros of working at MedWatch according to real employee reviews?

"Leadership is great." ((in 4 reviews)); "Management and coworkers are supportive and usually available to help or to run ideas by if you have questions or just need another opinion." ((in 3 reviews)); "Software/technology/IT capabilities supportive of employee and clients." ((in 3 reviews)); "Good benefits" ((in 3 reviews))

What are the cons of working at MedWatch according to real employee reviews?

"Low pay and no room for growth" ((in 3 reviews))

What are the top reviewed MedWatch locations?

Lake Mary , Norfolk , Burlington , Lady Lake , Orlando , Florida City

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MedWatch reviews

PIP - Member Concierge MedWatch Employee Review

3.0

Apr 12, 2024

Member concierge

Recommend

CEO approval

Business Outlook

Pros

Remote, decent pay, very few weekends

Cons

If you get put on a PIP, deserved or not, it might be a good idea to seek other employment

MedWatch Response

Thank you for taking the time to write this review. If you have questions about your performance or the training you received, we encourage you to speak with your supervisor or Human Resources to resolve any issues.

Explore other reviews about MedWatch

5.0

Oct 1, 2025

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great leadership, collaborative team, meaningful work, plenty of opportunities to learn and grow.

Cons

Work can be fast-paced and dynamic, requiring adaptability at times.

MedWatch Response

6mo

Thank you for this review. We will continue to invest in developing our employees and creating collaborative teams.

3.0

Sep 29, 2025

Intake representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, supportive leadership, and accessible training materials. Management offers flexibility with scheduling.

Cons

Attendance is crucial due to the fast-paced work environment. While the salary is not very competitive, the health insurance benefits and gifts from the CEO help offset this shortcoming, especially if pay isn’t your top priority.

MedWatch Response

9mo

Thank you for sharing your experience with us. We appreciate your feedback.

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Application Support Analyst

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