Does MedWatch pay their employees well?

According to anonymously submitted Glassdoor reviews, MedWatch employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at MedWatch. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at MedWatch?

61% of MedWatch employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MedWatch 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at MedWatch?

Concierge (5) , Customer Service Representative (CSR) (4) , Supervisor (4) , Account Manager (2) , Customer Service Representative (2)

What are the pros of working at MedWatch according to real employee reviews?

"Leadership is great." ((in 4 reviews)); "Management and coworkers are supportive and usually available to help or to run ideas by if you have questions or just need another opinion." ((in 3 reviews)); "Software/technology/IT capabilities supportive of employee and clients." ((in 3 reviews)); "Good benefits" ((in 3 reviews))

What are the cons of working at MedWatch according to real employee reviews?

"Low pay and no room for growth" ((in 3 reviews))

What are the top reviewed MedWatch locations?

Lake Mary , Norfolk , Burlington , Lady Lake , Orlando , Florida City

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MedWatch

MedWatch reviews

3.2

61% would recommend to a friend

(39 total reviews)

Sally-Ann Polson

76% approve of CEO

59% positive business outlook

Ratings by category

4.0

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Diversity & inclusion

3.5

Senior management

3.4

Career opportunities

MedWatch has an employee rating of 3.2 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MedWatch employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

4.0

Oct 29, 2025

Great WAH Job!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Equipment provided and paid training.

Cons

No sick time and PTO is used for sick time.

MedWatch Response

6mo

We appreciate the time you took to write this review. We are continually reviewing our benefit offerings and will take this under advisement.

5.0

Oct 1, 2025

A supportive workplace with real opportunities to grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great leadership, collaborative team, meaningful work, plenty of opportunities to learn and grow.

Cons

Work can be fast-paced and dynamic, requiring adaptability at times.

MedWatch Response

6mo

Thank you for this review. We will continue to invest in developing our employees and creating collaborative teams.

3.0

Sep 29, 2025

Very Busy

Intake representative

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, supportive leadership, and accessible training materials. Management offers flexibility with scheduling.

Cons

Attendance is crucial due to the fast-paced work environment. While the salary is not very competitive, the health insurance benefits and gifts from the CEO help offset this shortcoming, especially if pay isn’t your top priority.

MedWatch Response

9mo

Thank you for sharing your experience with us. We appreciate your feedback.

Viewing 1 - 3 of 39 Reviews

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