Q: What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (49) , Sales (40) , Senior Software Engineer (40) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

Question 1

Is Medallia a good company to work for?

Accepted Answer

Medallia has an overall rating of 3.0 out of 5, based on over 1,176 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 35% of employees would recommend working at Medallia to a friend and 22% have a positive outlook for the business. The best reviews about Medallia have been left by employees working as Solutions Consultant, Sales Director and Sales Development Representative (SDR).

Question 2

Does Medallia pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Medallia?

Accepted Answer

35% of Medallia employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

Question 4

What are the top reviewed jobs at Medallia?

Accepted Answer

Sales Director (60), Software Engineer (49), Sales (40), Senior Software Engineer (40), Senior Analyst (24), Sales Development Representative (SDR) (23), Software Engineer II (20), Analyst (18), Program Manager (18), Solutions Consultant (18), Manager (15), Account Executive (14), Professional Services (14), Director (12), Customer Success Manager (11)

Question 5

What are the pros of working at Medallia according to real employee reviews?

Accepted Answer

"People were great and helpful." ((in 148 reviews)); "Great culture and fun to be around space." ((in 112 reviews)); "Good benefits within the company" ((in 72 reviews)); "Being part of a Medallia team was great." ((in 31 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews))

Question 6

What are the cons of working at Medallia according to real employee reviews?

Accepted Answer

"Lots of layoffs over the years and org changes without much support" ((in 45 reviews)); "poor management style and no leadership in DACH / CE" ((in 36 reviews)); "old startup, some elements found in more established companies are missing, like clear career path and standardized processes in some areas." ((in 23 reviews)); "Bad managers seem to be an epidemic here." ((in 17 reviews)); "No transparency like before." ((in 11 reviews))

Question 7

What are employees saying about Medallia layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

Question 8

What are the top reviewed Medallia locations?

Accepted Answer

Palo Alto, San Francisco, San Mateo, New York, Austin, Pleasanton, Washington, Denver, Chicago, Raleigh, Boston, Los Angeles, San Jose, Salt Lake City, Dallas, San Diego, Philadelphia, Columbia, Kansas City, Phoenix, Houston, Manchester, Seattle, Charleston, Atlanta, Tysons Corner, Newark, Birmingham, St. George, Maine

Medallia

Solid team and product - defining a new category in Enterprise SaaS - Engagement Manager Medallia Employee Review

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