A great (though imperfect) company to work at - Anonymous employee Medallia Employee Review

4.0
Jun 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Very kind people - always willing to help out one another, both at and outside of work * A good product - something to be proud of * Flexibility - open to very unique arrangements to accommodate personal situations * A small, rapidly growing company which means plenty of opportunities for growth * Really great benefits - unusually high vacation amount, good health insurance options, 401(k), etc.

Cons

* Long hours in client services positions * Lack of repeatable processes from sudden rapid growth means lots of reinventing the wheel and repeating mistakes. * Minimal structured feedback * Inefficient decision making, typical of family run businesses

Explore other reviews about Medallia

5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

supportive team and great environment for growth

Cons

no cons from my time at Medallia

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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