Dumpster fire, stay away - Solutions Consultant Medallia Employee Review

2.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Formerly great company that has been run into the ground. Mental health day each quarter is the only real positive. The mission is great, there’s just zero investment or buy in to actually achieve it. Lots of great colleagues that I’ve met here but most have left or been pushed out

Cons

Compensation falling behind industry standard. PE overloads only care about short term profit. Layoffs regularly. Clueless leadership. CEO with a couple buzzwords but complete lack of vision. Massively unstable with burnt out Product, PS, Engineering, etc. Plus they steal back your vested RSUs for $0 when you leave or if you’re fired. Toxic environment that cares more about pretend DEIB values than actual employee well being There are few things more annoying than claiming “transparency” while failing to provide it. Steer clear if you want to be around competent leadership and avoid politics. Lack of sales and skyrocketing churn confirm company direction

Explore other reviews about Medallia

5.0
Jun 24, 2025
Recommend
CEO approval
Business Outlook

Pros

supportive team and great environment for growth

Cons

no cons from my time at Medallia

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

Cons

- many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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