Overall, not too bad...demanding job - Customer Service Representative (CSR) Medavie Employee Review

3.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Good support, great benefits, good equipment, changes happening, time flies by as it's a busy place.

Cons

Allocated 8 sick days - but - if missing 5 in 12 consecutive mths...you get a talk, even if it's out of your control. Evaluations are puzzling in their quantitative approach...allocated x points but can lose 2x the allocated points on some categories. If bilingual, very busy...only 15 secs between calls. High turnover...

Explore other reviews about Medavie

5.0
Jul 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work, DEI principles are very strong

Cons

Nothing such, so far it is great

1.0
Mar 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You don't have to do much to stay employed, they have the lowest bar for competency I have ever seen.

Cons

Consultants rule the word there, no faith in employees, lack of leadership or vision....

1
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