Supportive management, but high caseloads and stress - Care Coordinator Medica Employee Review

Users say... "Great people to work with" "Benefits were good." "Culture is great at Medica as well with many events throughout the year to get all employees involved." "Great work life balance" "HR is very nice and good pay." 

Users say... "Poor management and first source reps making everything harder by handling member issues horribly." "Senior leadership makes short term decisions which continue to cause need for reorg after reorg without concern for employee welfare." "staffing, horrible vendor products which fail to perform and then internal IT gets blamed for it, endless war rooms to fix issues in the vendor products, 90 hour weeks, 20 hour days, clueless managers." "Not always enough communications from upper management to director/manager level" "With the culture being positive, many employees stay for a long time, making opportunities for advancement harder to come across."