Health Plan Specialist - Health Plan Specialist II Medica Employee Review

Top and middle management heavy , allot of useless bodies making too much money at mgt level, no transparacy and disconnect between floor employees and middle-upper mgt Call center lowest paid dept should be highest paid , difficult to promote from within - seems to be favoratism and tend to promote younger staff that doesnt know squat. If youre liked and kiss up youll get promoted. Ridicolous metrics and high stress in cust serv - call center poorly managed .