Good insurance provider, awful employer. - Software Developer Medical Mutual Employee Review

2.0
Mar 1, 2025
Recommend
CEO approval
Business Outlook

Pros

The company itself provides good health insurance to its customers, and the job is pretty stable. The work is easy, and since management is just happy to have warm bodies in seats, you would have to try to get fired. The compensation is on par for Cleveland, which is a LCOL area. This would be a great first job for a college grad.

Cons

Because the company is based in Cleveland, the pay is far below industry standards- engineers with 5+ years of experience are making less than most interns in larger tech markets. Working for MMO feels like a government job in that pay is based on tenure, leaving very little motivation for employees to do more than the bare minimum. The culture itself is the worst I've encountered. There is a shocking lack of communication and both middle management and team leads protect employees that say and do things that are wildly inappropriate for the workplace. The whole atmosphere feels like a group of people who gave up years ago and are just waiting their time out until retirement. I seriously considered turning in my equipment and walking out halfway through my first in-office day. I started looking for a new job after the first week.

Explore other reviews about Medical Mutual

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They offer 4 flex hours per week

Cons

Promoting is done very slow

2.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So much team spirit and genuine care amount your team. Nice PTO

Cons

Leadership that cares more about their own bonuses and salaries than any employee. ELT is wildly out of touch with how employees feel about them and think of them. The town halls are essentially a butt kissing session for executive leadership. The current ELT has truly ruined this company with their classism, willful ignorance to any opinion that isn’t theirs or in their tax bracket and overall greed. Truly a shame because the staff as a whole (minus ELT) genuinely care about what they do and want to help people, and build a company that shines and is known for its ethics and dedication.

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