5.0
May 14, 2026
Current employee, more than 1 year
Owosso, MI
Recommend
CEO approval
Business Outlook
Pros
Meaningful work helping patients and families navigate difficult situations. Strong collaboration with leadership, physicians, nurses, and multiple departments. Incredibly supportive team! Lots of room for growth.
Cons
Emotionally draining at times due to constant exposure to complaints, conflict, and crisis situations. Patient facing roles often involve hostility or unrealistic expectations. Heavy documentation and administrative workload.